What is the best software for small business to enhance productivity? Big businesses have hundreds and sometimes thousands of employees. They have stores all across the country and sell their products and services internationally. But the single most valuable part of a large business empire is the technology it uses. That’s what sets them apart from smaller firms, which still perform many tedious and time-consuming tasks manually. But there’s hope in the form of hundreds of different software products marketed directly at the small business market. Here is a selection of some best software for small business that could benefit your small business in 2022.
Financial Technology
The rise of financial technology, of “fintech”, has been both steep and dramatic. Over the course of the past ten years, the niche space has revolutionized banking services – and these breakthroughs are finally trickling down to small businesses, who have a great deal of trouble adequately managing their finances. In today’s world, small businesses can benefit from:
- Apps that provide loan information in real-time, getting emergency cash to beleaguered firms in the pandemic
- Software that tracks orders and payments instantly, giving you a better idea of your cashflow
- Features that set aside the cash you’ll eventually have to pay in tax
- Bank accounts designed around the specific needs of small businesses, with an accompanying app
All of these new features, and more, make fintech the next big revolution to be hitting the small business space. And if you want to be riding the crest of the wave, rather than playing catch-up, this is the time to start researching what products and services might suit your business.
Invoicing Programs
There’s nothing more painfully dull than chasing up on your invoices – either those that are due to be paid to you or those that you’re trying to complete in order to pay for services or products that you’ve received. This is largely a manual process, with you checking documents filed away on your computer against your bank account’s balance sheet. Small business owners across the world dislike invoice checking.
So it’s with a great sigh of relief that small businesses will be greeting brand new invoicing software designed to help you manage invoices automatically. Manage it all online through the interface provided by the software in order to check in a matter of seconds which invoices you’re still due – and which have thankfully made their way into your bank account.
Automated Communications
In a team of just a handful of people, there’s always a member of staff that’s primarily responsible for responding to customer queries, complaints, and requests. And in today’s world, that’s not just happening via the phone – you’ll have open channels with consumers on your website, via email, and across any social media channels that you maintain. Just keeping on top of these is a full-time job for at least one employee.
But it needn’t be. With the rise of smart, AI_led automation, we’re now living in a world where customer services and communications can be directed largely by bots and automated services. You can, for instance:
- Make a bot on your website that answers frequently asked questions posed by customers or web users
- Make a similar bot for your social media pages, which helps direct users to the information they’re interested in
- Have an automated voice messaging service take over from the laborious job of answering and redirecting calls from customers
- Set up email automation, which will help you keep in touch with customers without your having to lift a finger
The sum total of all these automation services is that you’ll completely free your team from the task of keeping in touch with customers – giving you more time to concentrate on your growth and your business-critical tasks.
Payroll
As your small business grows, you’ll start adding more and more people to your payroll – something which is complex to manage on your own. In larger firms, this crucial system that helps get workers paid the correct amount on time is managed by an HR department with payroll software in tow. And you can use the same software in your small business – helping you to keep track of sick days, part-time workers, periods of unpaid leave, and every other payment issue small businesses routinely face.
The most impressive thing about this software is that it helps you and your workers at the same time. They can book a holiday through the software, which gives them a certain number of days as per their employment contract. All you’ll have to do is approve those requests, and the software will filter everything automatically. It’s a huge bonus for firms frustrated by their current payroll approach.
Website Management
Finally, all small businesses have had to dabble with websites since the rise of e-commerce and the absolute necessity of having a home on the web in the market today. But that’s huge pressure to put upon businesses that are already juggling a number of different responsibilities and tasks. And most small business owners, as well as the average employee, simply don’t have the skills to design and maintain a website themselves.
Enter various levels of website management software, which help you build, maintain and optimize any website. With this software, you’re able to:
- Use templates and other simple building tools to create a website that looks great and functions perfectly
- Maintain your website through the back end, with notifications popping up where you might need to update or upgrade your site
- Use SEO and other optimization processes to ensure that your website is easy for web users to find on Google
All of these features, and more, make building and maintaining a wonderful website a breeze for small business owners. So if your website could use a revamp or a complete overhaul, and you’re wondering how to go about making those changes, it might be best for you to search for the software you could take advantage of before you hire a costly web developer to do it for you.
There’s a huge array of software out there for small businesses – and these top picks are only the tip of the iceberg for firms looking to modernize and compete through the savvy use of new technology. Hope the above-discussed best software for small business will be helpful for any small startups or businesses.
I’m a tech enthusiast, entrepreneur, digital marketer and professional blogger equipped with skills in Digital Marketing, SEO, SEM, SMM, and lead generation. My objective is to simplify technology for you through detailed guides and reviews. I discovered WordPress while setting up my first business site and instantly became enamored. When not crafting websites, making content, or helping clients enhance their online ventures, I usually take care of my health and spend time with family, and explore the world. Connect with me on Facebook, Twitter, Linkedin or read my complete biography.