Everything has its pros and cons; same way we face some pros and cons of mobile app in businesses.
In today’s digital world, many technological advancements are being used to smartly improve business efficiency.
While building websites and being active on social media play essential roles in the success of every business, developing mobile apps has also become an important feature in the field of marketing.
This is due to the increasing popularity of mobile devices and gadgets nowadays.
Typically, a mobile app refers to a portal that connects a business with its customers.
It can be used for facilitating customer interaction with the business, enabling customers to make purchases, and providing them with a communication channel for their concerns and queries.
However, just like other technological advances, using mobile apps comes with both advantages and disadvantages.
To help you build your company successfully, below are the pros and cons of mobile app for your business that you need to consider from the get-go.
What Are The Pros?
Again, a mobile app can provide unique experiences for your users, which can’t be given by traditional desktop solutions. But, more than that, having a mobile app can help your business in a variety of ways. These can include:
These days, customer service doesn’t happen only through face-to-face communication, but it can also be done digitally with the use of an intuitive mobile app. By using this innovation, you can take advantage of mobility for both your business and customers.
For instance, you can make use of a mobile app to sell your products or services easily. Plus, you can also utilize it as a platform wherein customers can make their purchases from the comfort of their homes. In short, building mobile apps with great mobility and design can make your business mobile-friendly, thereby increasing your chances of attracting more customers and making more sales.
Helps Build Your Brand
Having a mobile app can also raise brand awareness since it can be linked to your customers’ social media channels. With the use of an app, your customers and prospects can conveniently share, tweet, or post about your products or services on social media, helping your business to be easily recognized in the digital world.
Moreover, you can help establish your brand by holding social media contests intended for the users of your mobile app, which can help improve your customer engagement efforts.
Makes Your Business More Visible To Your Customers
Most customers are inclined to use, buy, and interact with an enterprise when it’s visible and available in front of them. This is where developing a mobile app becomes advantageous. If your business makes use of an application, it becomes more visible and creates more value to your customers as it’s just right there.
Unlike a desktop solution, a mobile app consistently reminds the customers of your business as it’s in their phones at all times.
Provides Additional Security To Your Customers
Most mobile applications are designed with additional security features. Before they’re being posted in the app store, they go through a stringent approval process to make sure they’re safe and secure to use. For instance, this system ensures that customers’ personal information are secure, and that their mobile devices will not be infected with viruses.
What Are The Cons?
Now that you’re familiar with the pros of developing a mobile application, it’s time to get to know the disadvantages of this technological advancement, which can include the following:
Takes A Lot Of Time And Money
Unlike developing a website, building a mobile app for your business can be costly and time-consuming. That’s probably because of the fact that you have to hire a separate team of developers who can develop an application that’s compatible with both Android and iOS platforms. And, given the complicated process involved in mobile app development, your company may have to shell out a considerable amount of money until the app will be ready for use.
Requires Complex Maintenance
Launching a mobile app is never easy for your business since it requires updates, such as addressing security vulnerabilities and ensuring compliance with the new rules of the Android or iOS system. In most cases, failure to provide updates may cause the app to malfunction and may result in its unusability when your users update their phones’ operating systems.
As such, it’s clear that having a mobile app requires maintenance to make sure it can function well in your users’ gadgets. This can be a disadvantage because an app’s maintenance process can be complicated, expensive, and time-consuming.
Hard To Track And Fetch Data
In addition to complex maintenance, having an app can be disadvantageous due to some challenges in tracking and fetching data. In order to track and fetch relevant data from the app, you may need to get the Google Analytics SDK for both Android and iOS.
Without integrating this technology, you may be unable to properly perform the application performance monitoring within a certain amount of time. Also, even if this process can be beneficial in the long run, your business needs a lot of time and effort for the setup and implementation.
May Share Profit With The App Store
If you’re looking for your mobile app to generate revenue through in-app purchases, paid downloads, or purchases of services using the application itself, then you should know that the app store will share a part of your profit. Not only that, but you’ll also have to pay a considerable amount of money for your company’s sales tax.
Well, in this age of technology, having a mobile app is something that most businesses work out in order to stay relevant in the digital world. However, like other innovations in the market, applications don’t only come with benefits. For instance, you shouldn’t make a mobile app just because it’s trendy. It should be a part of your business that brings value and increases revenues.
Thus, if you really want to be sure about investing in a mobile application, consider the information mentioned above so you can weigh the pros and cons before making a sound decision. Hope you know the pros and cons of mobile app and you can utilize your knowledge to grow your business.